Legal
Terms of Service
Effective Date: April 7, 2026
Article 1 (Purpose)
These Terms of Service govern the conditions and procedures for using the piliq application and related services (“Service”) provided by picko (“Company”), as well as the rights, obligations, and responsibilities between the Company and users.
Article 2 (Definitions)
1. “Service” refers to all services provided by the Company, including sleep analysis, AI coaching, and sleep trend reports.
2. “User” refers to anyone who uses the Service in accordance with these Terms.
3. “Member” refers to a user who has registered and created an account for the Service.
4. “Sleep Data” refers to data related to sleep, such as sleep duration, sleep stages, and heart rate.
5. “Server Data” refers to data stored on the Company's servers during a member's use of the Service, including sleep records, sleep stages, sleep goals, user settings, and coaching messages.
Article 3 (Effect and Amendment)
1. These Terms apply to all users who wish to use the Service.
2. The Company may amend these Terms as necessary. Amended terms take effect 7 days after in-app notification.
3. Users who do not agree to amended terms may discontinue use and delete their account.
Article 4 (Registration and Account)
1. Users may register through social login (Google, Apple).
2. Users must provide accurate information. False information may result in service restrictions.
3. Users are responsible for managing their accounts and may not transfer or share them with others.
Article 5 (Service Content)
The Company provides the following services:
1. Sleep data integration and analysis (HealthKit, Health Connect)
2. Sleep score calculation
3. AI-based sleep coaching messages
4. Sleep trend analysis and reports
5. Wake-up alarm function
6. Sleep Session (iOS Screen Time API-based app blocking feature)
7. Server storage and cross-device synchronization of member sleep data
8. Other services determined by the Company
Article 5-2 (Data Storage and Synchronization)
1. Sleep data of non-members (not logged in) is stored only in local device storage and is not transmitted to the Company's servers.
2. Sleep data of members (logged in) is encrypted and stored on the Company's servers for service provision and cross-device synchronization.
3. The scope of data stored on the server, processing methods, and user rights are governed by the Privacy Policy.
4. Members may request immediate destruction of all server-stored data by deleting their account.
5. The Company makes reasonable efforts to recover from data synchronization delays or failures caused by server outages or network errors, but does not guarantee absolute reliability.
Article 6 (Paid Services)
1. The Company may offer paid subscription services in addition to basic services.
2. Prices, payment methods, and subscription periods are displayed separately within the Service.
3. Payments follow App Store and Google Play policies.
4. Subscription cancellation is available through each app store's subscription management.
Article 7 (Refund Policy)
1. Refunds follow applicable laws and each app store's refund policies.
2. Refunds due to simple change of mind are available within 7 days of purchase.
3. Refunds may be limited if the service has been substantially used.
Article 8 (Health Data Disclaimer)
1. Sleep analysis and coaching provided by the Service do not replace medical diagnosis or treatment.
2. Sleep scores and coaching messages are for reference only. Consult healthcare professionals for health-related decisions.
3. Sleep data accuracy depends on connected devices and sensors. The Company does not guarantee absolute accuracy.
4. Coaching messages and sleep insights are generated with the assistance of AI. AI-generated content may contain errors or inaccuracies. Users should exercise independent judgment and not rely solely on AI-generated advice for health decisions.
Article 9 (User Obligations)
Users must not:
1. Steal others' information or register false information
2. Interfere with normal service operations
3. Use information obtained through the service commercially
4. Reverse engineer, decompile, or disassemble the service software
5. Violate other applicable laws
Article 10 (Service Interruption)
1. The Company may temporarily suspend service for system maintenance or equipment replacement.
2. Service may be limited due to force majeure events such as natural disasters or war.
3. Notice will be given in advance for service interruptions, or afterward if unavoidable.
Article 11 (Account Deletion and Restrictions)
1. Members may request account deletion at any time within the Service.
2. The Company may restrict service use or suspend membership if users violate these Terms.
Article 12 (Limitation of Liability)
1. The Company is not liable for free service use unless otherwise specified by applicable laws.
2. The Company is not liable for service issues caused by user negligence.
3. The Company does not guarantee expected results from service use.
Article 13 (Governing Law and Dispute Resolution)
1. These Terms are governed by the laws of the Republic of Korea, without regard to conflict of law provisions.
2. The court with jurisdiction over the Company's location has jurisdiction over service-related disputes.
3. Notwithstanding the above, nothing in these Terms limits your rights under mandatory consumer protection laws in your country of residence. If you are located in the EEA, UK, or any jurisdiction with mandatory consumer protection laws, those laws apply to the extent they cannot be waived by contract.
4. For users in the European Union: You may also bring proceedings in the courts of your country of residence for claims related to consumer protection.
Article 14 (Class Action Waiver)
1. To the fullest extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
2. This waiver does not apply where prohibited by law, including in the European Union and the United Kingdom.
Article 15 (Contact)
For inquiries regarding service use, please contact us at:
Email: picko.corp@gmail.com
Supplementary Provisions
These Terms take effect on April 7, 2026.